Wonderful customer service from start to finish. Todd helped us go from ‘not quite ready’ to qualify for a home loan to homeowners in a short amount of time. We followed his advice and were not disappointed. His team was extremely responsive to our questions and genuinely happy to see us close on our home.Cassie & Joel M.
It was great working with Todd and his team. He explained things thoroughly and was very timely and pleasant to work with. Thank you all very much!Jocelyn D.
My husband and I were so very lucky to have Todd as our loan officer. I don’t think anyone could do as well as Todd. We had a difficult case, and Todd did it all so easily. He always explained everything and always had a smile. He is a very knowledgeable person. We would work with him again and recommend him to anyone. Also, we loved Maddy. She was such a good and sweet person!John & Lori F.
Mia- I just wanted to say “THANK YOU SO MUCH!!”…We are truly blessed to have you as our mortgage officer.I recall when I first reached out to you early last year. Our situation looked slim! You stuck with us throughout the process. It was so smooth I am sitting here thinking I dreaming. You were/are so AWESOME! I am so excited beyond words….you are a ROCKSTAR! Keep making impacts on individuals lives.The Wares
“I know Bob (Zagrodnik) from his banking days, where he was instrumental in helping the Board Game Barrister grow. He knew how to guide me through the process for commercial loan and lines of credit, and was always a joy to work with. Easy-going and nonchalant without getting sidetracked, Bob knows how to get done what needs getting done, while being pleasant and friendly throughout the process. Now that he’s moved over to mortgages, I am sad that I’ve lost a great commercial banking partner. You can (and should!) make my loss your gain by working with Bob on your next mortgage. I know I will.”Gordon B Lugauer President, Board Game Barrister, Ltd
After attempting to obtain a loan through a big bank, we were discouraged and not sure what our options were. After being referred to Todd Simon, our experience was completely different. We had no glitches, all of documents were in place, and the team helped keep us on track to meet our closing date. The best experience was in the office. Every time we walked into the office, we were greeted immediately with smiles. On our closing date, the receptionist met us at the counter and walked us to the signing room. The experience was most enjoyable and the staff has the best customer service! We felt like royalty and would recommend all of our friends and family to the Simon Loan Team. Thanks for making the process seamless!Anthony & Kelly Jowers
What a team of dedicated individuals. My first conversation with Mia was about 4 months ago. My unique situation made it almost impossible to find help. I was simply hoping to find a way out of my then, current situation.( I wanted to Refi) Although she saw no relief to assist me in what I wanted or intended to do, she informed me that according to guidelines, I could possibly purchase a NEW home. Not yet realizing that was even possible, I went along with it. Today, I am “Cleared to Close” on the purchase of a new home. The process was demanding and something overwhelming but Mia kept my energy positive and never stopped working to make it happen. If you’re looking for a YES when everyone else says NO, Mia Schultz is the person you’re looking for! The entire team over at Quest was amazing throughout this entire process. A special “Thank you” to you, Jamie Mallmann, who tirelessly worked to ensure that this loan stood on track. I thank you all from the bottom of my heart!!!Tonia & Roderick
Buying a first home has to be one of the most terrifying events in life that a person can go through. There are so many intimidating steps in the process, so much foreign language to comprehend and last but not least, financially exposing yourself to people you have never met. We heard so many horror stories from family members and friends about the home buying process that we mentally prepared ourselves for the worst. But as we sit back in our brand new home and reflect on the process that lead us here, we have to pinch ourselves at how lucky we were to not have endured the worst. In fact, our home buying experience was seamless and quite frankly, fun. And, we have our lender Dave Langer to thank for that. Throughout the entire process Dave was extremely thorough, honest and professional. But what stood out the most to us was that Dave made us feel like a priority. Without a doubt, we will be referring Dave to everyone we know who is looking to buy a home.Chris & Andie Wendt
Hi Mia & Dan,
Words aren’t adequate in expressing my gratitude toward you. You two stuck with me during this incredible long haul. I honestly don’t know what we would have done had I not have found you on the Internet. I will ALWAYS recommend you to anyone buying or refinancing that I come in contact with.
I know you don’t do what you do just for the financial benefit. After it is all said and done, if we average out your time in an hourly wage, I bet you would be getting $1.50 an hour with all the time an effort you spent, and, put into my loan. You have made a HUGE difference for Ed and myself, and, I will always be grateful. Many, Many thank to you Mia & Dan!!
Todd and Team,
Clark and I just wanted to say a big “Mahalo nui loa” or thank you very much for making our home mortgage process go so smoothly. We appreciated that fact that you always kept us in the loop with clear instructions for what we needed to do next. You were all so willing to answer questions for us as they arose and made us feel very reassured in the process.
Working with Dave Langer was by far the best experience I have had thus far when it comes to home loans. My wife and I found Dave, after we had an accepted offer on our dream home and had some issues with a previously used lender. Dave worked quickly to ensure that our home deal would stay on track. Throughout the entire process Dave was in constant communication with us, making sure all the paperwork was completed promptly. Dave often times would meet with me outside of his office because of my ever changing work schedule. The home loan process was so smooth, that I often waited for the bottom to drop out, but it never did. I have no problems recommending Dave to friends, family, and coworkers.Adam Robakowski
This was our first time working with Quest Home Loan Center and certainly won’t be our last. Dan Strobel was very responsive and helpful, and made the entire process simple and painless. In addition to helping us thoroughly investigate and understand all of our options and considerations with refinancing our home, he and the team at Quest helped us at every step of the process so that we could quickly make a decision and then quickly complete the refinance. Even the closing was convenient and easy, as we met at the Quest offices and were made to feel right at home. I would definitely recommend Dan and the whole team at Quest if you’re looking at buying or refinancing your home – they are true partners in the process.Ted and Michelle Uczen
I’ve worked with Quest Mortgage twice now once on a refinance and most recently with a new house purchase and I will say that they exceeded my expectations! I was so happy with the service that I have been strongly encouraging others to use Quest for their home loans as well. One co-worker asked me what I get for referring them and I simply stated knowing that you too will receive great expertise and amazing customer service. Not only was Mike Kurth very knowledgeable and experienced with overcoming any finance obstacles he was also the most responsive agent I have ever worked with. Mike had surprisingly quick responses to my questions and concerns and he kept me informed at every step of the way. Through the whole process I never felt like I was bothering him but rather he was willing to assist me to make sure I was comfortable with the process. If you are still reading this, you might be wondering if this is an exaggeration and all I can say is give him a try you will see what I mean. Thanks Quest!Ben & Michelle Bellack
One word: FANTASTIC! Excellent follow up, timely responses, and easy demeanor. Explained everything simply and clearly. Closing was stress free and on time. Rates were competitive. What else can we say? 100% satisfied!Adam & Christina Swanson
My realtor referred Mike Kurth to me and I’m so happy I got in touch with him! Today we closed on our first time home buying experience, he answered all of my questions along the way and I wod definitely refer him to my friends and family.Samantha Kralik
We had such a pleasant experience working with Quest Home Loans and Jeff Wood. Throughout the entire process we felt that Jeff was our advocate and was working to help us get the best loan possible. Along the way, Jeff was intentional on explaining details to us so we understood our options and made an informed decision on what loan we chose. One last reason we were so happy we chose Quest was the relationship. Jeff and the team at Quest made it clear to us that they are with us for the long haul. They made us very aware that they are going to work with us throughout the life of our mortgage, answer any questions we have, and help us manage and learn how to pay off our debt faster than we expected. We couldn’t be more grateful to Quest and Jeff for being the best option for us for our home loan. Thanks again for all your work Jeff. We are loving the house and are so grateful for all of the work you did to make this a reality for us.The Caseys
We worked with Chuck Miller at Quest Home Loan Center in September 2015, and had the most remarkable experience! Chuck was extremely diligent and efficient in his work. After we submitted all of our required documents, Chuck sent over a pre-approval letter within 24 hours. After finding the home we wanted to purchase, Chuck quickly started working with our realtor and the seller. Chuck was even able to move our closing date up 30 days! The closing process was also seamless and quick. We highly recommend Quest Home Loan Center!Michael Johnson & Matthew Roell
Working with Jeff’s team from Quest Home Loan was a great experience. Jeff and his team were well organized and excellent communicators. They helped to take a lot of the stress out of the home buying process. They provided us with multiple financing options and helped us work through the pro’s and con’s of each option. They made the offer, financing and closing processes simple. We definitely recommend them to our family and friends and won’t hesitate to use them again in the future.Dan and Jamie Pogorzelski
My wife and I were looking to buy our first home and Quest was recommended to us. We wanted to get pre-approved so we could search for homes within our price range. Dan at Quest was able to get us pre-approved in no time with minimal paperwork. We really liked that Dan took his time to explain everything that goes into a large purchase like this. He was extremely knowledgeable and made himself available at hours another institution most certainly would not. We found this experience to be enjoyable and stress free. Everything was so easy and uncomplicated, from the pre-approval to the closing. We will only deal with Quest in our future purchases and would recommend them to anyone in the market for a home that would like an enjoyable experience.Eric J. Cramer & Alyssa Williams-Cramer
My wife and I were glad we called Dan Strobel!! He answered all our questions about where we stood financially to sell our home and the process of purchasing another home, using different types of loans (we used a VA loan). Dan made the process very easy to understand and left no doubt on how the process would continue to move forward. Dan even came out to our house to sign some paperwork when we were unable to make it out to his office. Dan referred us to a realtor we used to sell our first home and then to purchase our new home. We were very happy with the person he recommended. The open communication between Dan and ourselves was exceptional. Overall we are extremely satisfied with Dan and his coworkers on how the whole process went and would definitely recommend using him for all your loan needs.Eric and Pam Dillman
I am very much enjoying my new house! Thank you for working with my parents and I to make this possible. It felt great to make my first house payment last week. It feels so great to wake up each morning knowing this house is mine! I can do what I please with it to make it beautiful and welcoming. I’m so happy I made this decision and I’m happy that you and Quest were a part of this process of my happiness and start to a new beginning! Thank you again for everything,
After working with a different mortgage company for months, with no end in sight, we were referred to Chuck and his team at Quest from our real estate attorney. Purchasing a condo was much different than when we purchased our home, and Chuck was able to turn our loan around in 3 weeks, without cutting corners, and still getting us the best deal possible. It was easy to say good-bye to the other company knowing Chuck and his team were behind us all the way. I will definitely recommend Quest to anyone I know purchasing or refinancing a home, and we cannot express enough thanks for the hard work and support we received from Chuck and everyone else at Quest. Thank you!Brandon & Kristyn Kaehler
A special thanks to Jeff Wood for his professionalism, expertise and excellent customer service he provided in helping me throughout the home buying process. The communication was clear and effective. It gave me peace of mind and one less thing to worry about in the many steps to home buying. Everything was explained and questions were encouraged. I closed on August 27, 2015 within a month of embarking on my journey. I can truly say it was a nice experience. A+ rating. Also, I would like to commend Jamie Mallmann for a job well done on assisting. A+ rating.Virginia Story
A special thanks to Chuck and his whole team, I just wanted to say thank you so much for all your help. Chuck has made this whole processes very easy and smooth sailing for me and my husband. He explained everything very thoroughly and made us very comfortable to come and ask any questions or concerns we may have. He has definitely made this process quick and stress free as possible.Janel and Prentice Slaughter
Excellent first home buying experience! Very helpful throughout the whole process, everything was explained in ways that made sense to me. I was very surprised that all of the rough numbers I asked for were within a few bucks of the final numbers at closing. Chuck also has some amazing realtors he recommends. I used Anthony LaGalbo, and again great experience just like Chuck. Closing was also super quick. I was in and out with the keys in 20 min!!Rob Baum
Todd and Christa couldn’t have been more helpful, friendly, and nice. As first time home-buyers, what could have been a confusing, stressful process was just the opposite because of them. Can’t thank Quest Home Loan Center, especially Todd, enough!Emily Neubauer & Michael Thrun
Thank you, Simon Loan Team for working with us in purchasing our dream home on Dream Street!
In my husband’s words , your services compared to any purchases we have ever made in the past, whether real estate or any form of financing purchase, are as going from a “Hyundai to a Rolls-Royce ” . Your incredible commitment to us, as customers, has made this purchase a “breeze” to say the least.
To anyone reading this and still deciding on whether to approach this incredible team I was in the same situation not very long ago, I had no guidance and no referrals to approach Mr. Todd Simon at any time and from anyone, but I definitely hit a “Home run”. Although our situation was of greater difficulty than others, this team of professionals has worked very diligently towards achieving what at times seemed impossible, and as of today, June 29th 2015 we hold the keys to our new home .
Thank you Todd Simon and Christa Melzark for all you’ve done!
I am the Broker/Owner of LaGalbo Realty. I needed to take a minute today to write a quick letter of praise and thanks for Chuck Miller and the entire Quest Home Loan Center team. I can’t say enough about Chuck Miller and the fantastic job Quest has done and continues to do for my clients. There are many companies who provide adequate mortgage services but with Quest Home Loan Center I can say your company truly sets itself apart from those others with your talent to bring deals to the closing table ON TIME & STRESS FREE. Quest continuously goes above and beyond the call of duty for my clients and always provides timely updates on the loan process and are always available to address questions and concerns. Quest Home Loan Center is invaluable to my company. I refer all my clients to Quest with 100% trust and confidence that they will work in the best interest of the client as Quest has never missed contractual deadlines and have always been able to adapt to the ever-changing rules and regulations in our industry without missing a beat. In short, the service Quest Home Loan Center provides my clients is one of a partner not just a mortgage provider. Quest Home Loan Center is efficient, timely, thoughtful and meticulous in every step of the loan process!!!Anthony LaGalbo
Michael and I both want to thank you so much for all of your help and support throughout this process. You both made a very scary process so easy and we never worried knowing it was in your hands. We really can’t thank you both enough. We will be praising you both and Quest to all of our family, friends, co-workers, and every so often if the situation allows, a stranger on the street! Haha. A testament to your commitment is that we were actually able to take our relaxing (already planned) honeymoon for 10 days in the middle of the process with NO worries!
Also, the stamp of our names and address of our first home is so special to us to us too, so thank you for that! We are also getting GREAT use out of the tool set! We honestly could not be happier working on our new home and making it truly ours. We have both been waiting a long time for this and you guys were paramount in making that dream happen. Let’s stay in touch!
My real reason for the email, was to just THANK YOU for all your work for us. We have been so busy, I remembered I never really stopped and sent you a thank you message. You made the process so much easier. As first time home buyers, you took the time and explained the process and answered every silly question we had. You went out of your way to make the process wasn’t inconvenient for us. You worked with our crazy schedules and even came out to my job and served as eye candy for my co-workers! We saw responses at all hours of the day. From email, calls, texts. From your phone, I pad, office email. I never had to wonder if you got my messages and when I would hear back from you. Talk about peace of mind! Everyone made the process seem so scary, but you took care of us. I really thank you for that. So this weekend, we finally get to move into our home! YAY!
Thanks for everything Bill. You will be highly recommended!
We enjoyed working with Dave very much! He and the team at Quest Home Loan Center were very thorough with our pre-approval that our closing was a piece of cake! Dave explained everything to us in detail, got us all the information we needed and was as excited as we were through our home search and final purchase! Dave didn’t just handle the paperwork; he became part of our home hunting team. Thank you Dave and the Quest Family.Dan Dittberner
Thank you for the incredible service you provided me and my buyers tonight. As a result of your immediate response we were able to submit an offer prior to the seller’s deadline. The buyer’s father was with us at the restaurant while I was writing the offer. He commented on the value of having people like you on their side. His exact words were “that kind of services is worth thousands!” Your ability to check credit, job history and email the pre-approval certificate after 8:30 PM within the time it took to prepare the offer was amazing, made me look amazing, and was exactly what we needed. You have proved over and over again your incredible value to our entire team.
Dave really went beyond the level of assistance I would expect to receive when obtaining a home loan. Because of our working hours, he made himself available to us at night and on weekends. Our loan situation was very unique and he helped us navigate the numerous obstacles that we encountered. Because of Dave’s help, we were able to obtain the loan we needed for our new home. Overall, we were extremely satisfied with his service and our experience.Dr. Michael and Dr. Jasna McCormick
In July, 2014, my wife and I purchased a home in Germantown. In April of 2014, during the preapproval process, we had contact with Dave Langer from Quest. Although we initially decided to go with a local bank for financing, Mr. Langer continued to stay in contact with us offering to answer questions we had. I truly believe he did this because during the pre-approval process we developed a friendship and he wanted to make sure we got the best financing for our situation.
Approximately 10 days prior to our closing date, the bank could not fulfill what they promised. On the evening of July 2nd, I immediately called Dave. He answered the phone (which he seems to always do) and we agreed to meet July 3rd. Needless to say this was incredibly stressful with only six business days to our closing date of both our home sale and purchase.
We met with Dave at 1:00 PM on July 3rd and we literally sat in his office for 3 hours obtaining and organizing all of the paperwork necessary to have Quest complete our financing. Because of him, we left his office with most of the paperwork submitted and feeling confident that he could obtain the financing necessary in an extremely short amount of time.
Over the next week we must have talked 50 times, trying to coordinate the closing of both homes, complete the appraisal and home inspection and make the final submission of unexpected paperwork. Almost every time I called Dave he answered, and if he didn’t, he returned the call within 30 minutes.
Dave also worked seamlessly with all the other personnel involved to include our real estate agent, our home buyer’s agent, the insurance company and the appraisal company. Each mentioned how Dave was working extremely hard to get this deal done.
I almost learned my lesson the hard way by losing the home my wife and I wanted. In this difficult climate of home purchasing, it is essential to have all the individuals assisting you to be dedicated. I can’t begin to express how dedicated, hardworking, knowledgeable, loyal, accessible, and positive Dave was with our incredibly difficult time line. I don’t think anyone gave us a chance to get the deal done in 6 days but Dave did. No doubt, without Dave I believe our closing wouldn’t have happened.
Thanks Dave for all the hard work, I am grateful that we had the opportunity to work with you and Quest Home Loan Center.
Todd and Christa,
You both were beyond phenomenal to work with. Steve and I are so appreciative of everything you both have done to make this process go as smooth as possible. Being a first time homeowner is so scary, but you two have made it so enjoyable! We couldn’t have asked for more! We truly had the dream team on our side! I have already recommended you both to friends and family and liked your Facebook page.
We have worked with a couple different banks when looking for a home, and were greatly disappointed with our experience. We thought that this may just be the norm for the industry. Then we were introduced to Quest Home Loan Center. We have never received such prompt, courteous, and undivided service and attention from anyone in the industry. We were absolutely amazed by what we experienced (my wife and I actually had a conversation about it all through dinner that evening). If you ever need any type of loan services, you would be doing yourself a disservice by not using Quest. We didn’t think that getting a loan could actually be a pleasurable experience. Thanks again for all of your hard work.Chris and Amina Penasa
I cannot begin to tell you how grateful I am for your diligent work in obtaining a loan for our daughter’s home. You went above and beyond all expectations. Take it from someone with a customer service background: You are the best! You alone transformed the utter devastation Lisa felt when another loan officer implied that she would never own a home, to exhilaration when, with her daughter at her side, she turned the key in the lock on the front door of her new home on Christmas morning. Looking into the faces of Lisa and Lily standing together on the porch of their very own home, is to understand the total and complete joy you have brought them.
After getting married, we knew the next step for us was to buy our first home that we could start our family in. We had a lot of fears and unanswered questions about the whole process, but were quickly comforted when we found our team in Todd Simon and Jenna Johanning. Todd worked tirelessly, from pre-approval to final closing, in making sure our questions were answered, documents were submitted and everything was in order. He was always available with a smile on his face, and genuinely cared about us getting into the home of our dreams. That dream house was not an easy one to find. Jenna was always patient when showing us homes, and never pressured us to accept a house that was not quite right, and was flexible around our busy schedules to set up showings. When we finally found the one, she worked quickly to submit our offer and seal the deal. Now we are in the perfect house, in the perfect neighborhood and could not be happier!Anna and Geoff Ericsson
Bill, thank you again for all of your help with purchasing our new home. Thank you for your patience, answering our questions quickly, your expertise, and kindness! (The list could go on and on…). We really appreciate all that you did for us! You treated us as family, not just clients.Trisha and Joel Tiesl
I just completed my refinancing with Todd and what a great experience! Todd was able to answer all of my questions about the process and gave me open, honest answers when deciding if refinancing was right for me. He even took time outside of normal business hours to answer my calls. The process was quick, easy, and ended with me saving almost $200/month! He gave me regular updates regarding my loan and let me know what was next in the process. If you want to explore if refinancing is an option for you, I would recommend giving Todd a call. Thanks for everything Todd!Matt Sullivan
We are so grateful to have had a chance to work with Todd. We were originally pre-approved for a new home loan by a bank and started our house hunting adventure. We at that moment owned a condo and was not planning to sell it. We told the bank our situation and were still told that everything should be fine. We eventually found the perfect home for us and ended up putting money down for the earnest money, the home inspection, and property appraisal. After everything, the bank told us that we needed to either sell our condo or get a co-borrower to sign for the loan or our application would be denied. Both were not an option for us. It was a horrible feeling. So much time, money, and hope wasted when we were promised a new home that we had our hearts set on. Thankfully, the seller’s agent had referred us to Todd at the time our offer was accepted. So we decided to contact Todd. Todd took his time out the very next day on a Saturday to meet us and get all the necessary paperwork to start the loan process. He always kept us in the loop with updates and such during the whole process. It was a wonderful experience going through Quest Home Loans and working with Todd. Communication was never a problem. Closing on our new home was a breeze. Todd worked his magic and we are now happier than ever in our new home. Thank you from the Cho family!
My wife and I just used Quest, with the help of Dave Langer, to get two loans, one for your primary residence and the other for a rental property. Dave was very professional and helped us with all “hoops” borrowers are forced to jump through to get a loan these days. I would highly recommend Dave Langer and the staff at Quest. They will get the job done.Rob Holschuh
My first home purchase could not have been made more clear, concise, fast and easy! Dave Langer and the entire staff at Quest Home Loan Center were always available to answer any and all questions with the highest level of professionalism. Thanks for making it all happen!Paul A Riemann
Making the decision to purchase a home was a tough one because I had recently lost my finance’ to cancer and it was recommended not to make any major decisions for a while. I was renting and interest rates were low and did not want to pass up the opportunity so I just jumped in. I was initially pre-approved with another institution but came to know they were not helpful. They missed telling me important details which wasted time and frustrated me. I was living with relatives in the interim and was contemplating renting somewhere for a year when my realtor suggested I contact Dan Strobel at Quest Home Loans. Reluctantly, (because I didn’t want to start over), I called Dan and it was like heaven sent him to help. Dan walked me through FHA loans and short sales; two areas I knew nothing about. Every question I had was answered upon request (most times before I even asked it) and explained in the detail that I needed. He had suggestions I would have never thought of and patiently reminded me of things I had forgotten or still needed to do. I would be renting today if it hadn’t been for Dan’s encouragement and caring attitude. I am now in my new home and ready to move on. I thank Dan and my realtor for making my home buying experience a wonderful one at such a difficult time in my life.Karen Raflik
Bill Lewis, once again, I want to thank you and your team at Quest for making my home loan origination such a breeze! From the start, you put my needs first and didn’t make me feel stupid for being much less informed on this tedious process. This was the first time I had ever bought a house and hadn’t a clue where to begin, but you were just a phone call away and always had all the answers at hand. You took your time with me and offered several solutions to each situation we had in front of us. Time and time again you went out your way and even met me at my office a few times because of my hectic schedule. It takes a lot of communication, patience, and organization from your end of the table and you certainly carry those traits. It was a pleasure working with you and I will definitely recommend all my friends and family to come and see you when they are going to make a purchase and need some of your direction. Thanks again and again!Joseph Arnezeder
Bill Lewis with Quest Home Loan Center displayed extreme passion through our whole experience. We had initially started our home buying process with a large bank where we had several investment dollars held and 20% down. What should be an exciting and happy time turned quickly into a horrible experience that dragged on with the process for 2.5 months and in the end no real explanation. We quickly called Bill and he was amazing!! He set a bar for a HIGHER standard of knowledge and understanding of the process and we were floored. He knew exactly what information he needed from us and ran with it behind the scenes. Bill provides constant follow up and excellent communication. He also accommodated his schedule a few times even after business hours to make sure things were set for each day of the process. He puts his heart and soul into each client as if it was for himself. He goes above and beyond for his clients with honesty and urgency. He was gracious of his time whenever we had a question and was extremely proactive to our needs. We will be recommending Bill Lewis to everyone going through a home buying process, refinancing, etc. We are so appreciative of all that comes with working with him. He made this experience wonderful and now we have been enjoying our home for our future! We were able to close on our house in 7 days from start to finish with Quest Home Loan Center and it would have never been possible without Bill Lewis being a part of that!Jessica Viall & Paul Munro
Chuck, Dan, Wendy and everyone at Quest – I would like to express my deepest gratitude for the hard work you all put into my home loan. The entire process was far less stress and worry than I had anticipated and I attribute that to all the wonderful people of Quest Home Loan Center. You can count on me preaching your wonderful customer service and attention to detail to anyone who will listen. You guys and gals are simply the BEST!!
With a HUGE Thank You,
Thank you Quest, for your help with my mortgage process. I am completely satisfied with the services that I received from you all. I am so impressed with how Dan was able to address any questions that I had with such expertise and speed. You all worked really hard to help this process go smoothly and quickly. The most pleasant surprise was being able to close on my new home in 3 weeks! Thank you so much!A delighted customer
My experience will Bill Lewis and Quest Home Lending was second to none. From our initial meeting to the closing of my refinance, the expertise level and customer service was exceptional. Communication and timing was excellent. Bill went above and beyond what other lenders failed to do for me. Each step of my refinance was done with precise expertise and done correctly the first time. I would not hesitate to recommend Bill Lewis and the Quest team for any home purchase or refinance.Rob Yumang
We worked with Bill Lewis for our home mortgage. He was incredible to work with. He always responded to emails immediately, sometimes even within minutes! It was great knowing that if I had a question, I could e-mail it over to him and within an hour or 2 I would have the answer, no matter how big or small the question was. Also he was very accommodating, since both my husband and I work 9-5 jobs, it was hard finding time to meet and sign all of the papers, so Bill went out of his way to accommodate us, and met us in a central place to fill out paperwork. Bill also always looked at what was best for us, comparing rates and just making sure we were looking at the present and the future. Thank you so much Bill for all of your hard work!Jessica & Justin Cunningham
I have to thank you again for all of your hard work on our re-fi earlier this year. We have financed and refinanced several times through the years, and this one was by far the easiest, most stress free one we have ever done. As a matter of fact, we came to you in the middle of a re-fi with another lender who was starting to charge us fees we had not expected- and this lender had been our preferred lender for several years! You guys were great-willing to waive fees we had already paid to the other lender, and get us closed and on our way to a better deal as painlessly as possible! We have already recommended you to several people.Tammy Degenhardt
If you, or your family, are looking to buy a new home, I would highly recommend giving Dan Strobel at Quest Home Loan Center a call. I recently purchased a new condo, and Dan and his team made the process very simple, and easy to work through. I know buying a home is a stressful situation, but Dan was always available for questions via phone or email. When we sat down to do the initial paperwork, it was very easy because Dan had let me know up front, what I needed, and how the process was going to work. When purchasing a new condo/home, there are always some hiccups along the way, but Dan was ahead of the game, and I was able to provide any additional paperwork, prior to anything holding up the process. I have had friends purchase new homes, and there always seems to be a delay, or issues when it comes to paperwork. Thank you Dan for helping me get into my new Condo.David
Quest can do things other lenders can’t or aren’t willing to try. I have been incredibly impressed with their ability to be versatile and find solutions to deals other lenders say they can’t do. They can get a loan approval in half the time that most lenders can. Their communication through the transaction with everyone involved is the best I have ever seen. I would gladly refer them to any of my clients.Nate Strom
I sourced 3 different financing firms by asking Nancy Meeks, my realtor, for her top recommendations. I contacted you, Johnson Bank and Quest Home Loan Center. I also contacted BMO/M&I as I do my banking there. By a significant margin, your interest, diligence and follow-up were superior to the other entities. You prompted me to consider financing program features that were creative (e.g., the no PMI approach) and you were comfortable explaining the pros and cons of different programs (in plain English) to a real estate novice like me. When it came time to close the deal, you were prepared and proactive in making the arrangements. I found you personable, focused and very professional in all areas of our dealings. I would not hesitate to recommend you to a homebuyer.Alan Mendeloff
After 10 years selling real estate I have never worked with a group of loan professionals who compare with Quest. Their whole process is seamless for the buyer, listing agent, and buyer’s agent. They have A+ communication and follow through. They consistently find ways to qualify buyers who have been turned down by the other lenders who don’t want to put forth the extra effort. I have zero worries when I refer my clients to them.Seth Greenwell
I have had a great working relationship with Dave Langer. He is very prompt. He does a great job of keeping all parties informed along the way. Dave has a very straight forward approach to dealing with Buyers and that is important in the type of market we are experiencing. From application to closing, I have always felt very comfortable with Dave and Quest. Many deals require a lot of extra “hand holding” and also a lot of extra paperwork/documentation. Dave has an uncanny ability to get things done in a very timely fashion, with no last minute surprises as is often the case with other lenders. The result is always an upbeat/happy closing day which is not what I always experience when dealing with other lenders.Peter M Stefaniak
Do you eat excellence for breakfast? Where can I find this, the cereal aisle didn’t have it!?!?!? You guys have earned our business multiple times over, and continue to exceed our expectations. Thank you for running such a well-organized outfit.Ben Mullikin
Dave ~ Each time that I have worked with you, you have been diligent, responsive, and informative. These are all things that I look for in a lender. Perhaps more importantly, you have offered great rates to the buyers and have always come in at or under your good faith estimate.
We were pre-approved by another bank. Once we had an accepted offer, we began the actual loan application process and were told we couldn’t qualify. Dejected, but not defeated, we turned to Dave Langer at Quest Home Loan Center at the request of our realtor. There, we were taken care of in a friendly and professional manner. The process was quick, pain free and enjoyable. We’re now in our new house and couldn’t be happier, and none of it would have been possible if it wasn’t for Dave and the people at Quest.Mike Thompson
We recently had the pleasure of working with Dan Strobel and Quest Mortgage. We were looking into our refinancing options and Dan was able to offer possibilities that were not offered to us by other lenders. Throughout the process, Dan kept us informed and was always considering which options were best for our situation. Not only did he work hard to find us the best option possible for refinancing, but he also went out of his way to make it convenient to close on the loan including meeting us at our home and work to take care of the necessary paperwork. We have already recommended Dan to family and would certainly recommend Dan and Quest Mortgage to anyone in need of a home loan.Jamie & Katie Hennen
Thank you so much for handling the recent transaction for my buyer! I am so grateful you were able to put their financing in place and guide them so easily through the process. It is very hard when you have a buyer so excited to purchase a new home and thought they were preapproved, only to learn that the bank that pre-approved them changed their mind. With only one phone call to you…you were able to start over in such a quick time frame and do everything you could to get them reapproved and actually take the transaction to close. As a real estate agent the preapproval process is very crucial in order to write an offer to purchase. I know that when you are preapproving my customers there is a peace of mind that the transaction will go smoothly. I am very grateful you take such great care of my customers! You are always very professional and so very helpful. The amount of follow up that I receive from your team is excellent. I could not ask for a better team!
It is with great pleasure and enthusiasm that I am writing to recommend Dan Strobel and Quest Home Loan Center. I recently contacted Dan to handle the refinancing of my mortgage. I was extremely satisfied with the service I received. Dan’s expertise and professionalism are exemplary. He handled my loan with efficiency and promptness. Dan Strobel and Quest Home Loan Center distinguish themselves from other companies with their accuracy and attention to detail. I would highly recommend their services. If I can be of further assistance, please do not hesitate to contact me.Kathryn Lindblom
Purchasing my first home was an experience that I will never forget. Dan Strobel with Quest Home Loan Center made every step easy and fun! He answered all my questions with great detail and in a very timely manner. He made me feel comfortable, confident and worry-free throughout my entire process. Their whole team is extremely knowledgeable and love what they do. I have recommended all my family and friends to Quest Home Loan Center, no one will be disappointed. Thank you Quest Home Loan Center!Sarah Parker
We were in a unique situation where we were waiting on a short sale. When all the powers that be cleared us to make the purchase, we had less than a week to finalize the closing. Dave and Quest Mortgage made it happen. Everything went smooth and we got the home we wanted.Chris Muench
We recently purchased a home and were referred to Dan Strobel at Quest by our realtor. I can truly say it was a wonderful referral. Working with Dan was truly the epitome of working with a professional who not only knows his job, but, also loves his job. He drove to meet us instead of us having to do the driving. I would definitely refer Dan to anyone who asked me for the name of a lender. It truly was a painless procedure on my end. Not so sure about his end with all of my whining and carrying on about this and that!!!!!!!!
I am thrilled to have used Quest Home Loan Center to apply for a home loan. The service that I received was an 11 out of 10! Everything was efficient, prompt and things went very smoothly for me. The staff went above and beyond what I expected and were very helpful in giving me options for the purchase of my new home and helping me find a great real estate agent. They spoke to me in a way that I understood without talking down to me. The location of the center is convenient and the staff always were one step ahead. I would not hesitate to recommend Quest Home Loan Center to anyone!Terry K.
Dan and Tim were fantastic to work with during the refinancing process on our mortgage. They let my wife and I know when the rates had dropped, so we could take advantage of the opportunity to refinance and then were able to meet at times that met our difficult schedules in order to complete the necessary paperwork. We would highly recommend working with Quest.Matthew S.
My husband Kevin and I recently purchased a home in Muskego, WI and we worked with Quest Home Loan Center to obtain our mortgage loan. We started our loan research by contacting our local bank and we were underwhelmed by the loan options they presented to us. It seemed to us as though the bank was proposing a ‘one-size-fits-all’ loan instead of truly understanding our personal needs and financial goals. However, as soon as we called Quest Home Loan Center, things drastically changed for the better. They took the time to thoroughly explain our options and presented us with a loan that eliminated the necessity to pay a monthly premium for PMI. We called on a Friday evening and instead of asking us to call back Monday, they took time with us that very evening to run different scenarios and to answer all of our questions. We ended our call on Friday evening feeling confident about the process ahead and knowing that we were in good hands. Throughout the next couple weeks, the preparation for our closing went very smoothly. Everyone that we interacted with at Quest was not only personable, but very knowledgeable about their business, which only helped to reinforce our decision to move forward with our loan through Quest. Their team of colleagues lead us through the process seamlessly and when we arrived at Quest for our closing, everything was thoroughly prepared and ready for us to sign. The sellers had pre-signed all of the paperwork so our closing literally took less than 20 minutes! Not only were my husband and I impressed, but our realtor who also attended the closely told us afterwards that it was the most professional and proficient closing she had ever attended – bar none. All three of us walked out of the closing in awe of how efficient the entire process had been. My husband and I had both previously owned a house and therefore this was the second time we were going through the closing process. The closing with Quest was notably better than both of our previous experiences. There are not many companies who are as professional and thorough as Quest and we are confident that in the future, we will happily return to Quest if we are in the market to buy a new house. We have also encouraged all of our family members and friends to call Quest to inquire about a refinance and/or to work with Quest the next time they purchase a new house. We highly recommend Quest and personally feel that their service, friendly atmosphere, industry knowledge, and professionalism far surpass any other mortgage loan company; simply put – they are the best of the best and if you’re in need of the services they offer, we would highly recommend you work with Quest Home Loan Center. A special thank you to everyone at Quest who helped us; our new home is an amazing blessing and we’re very appreciative of your help and guidance which enabled us to buy it.Mary Jo & Kevin Kruse, Muskego, WI
I was referred to Quest by a friend and was pleasantly surprised by a fast, concise, friendly and professional refinance of my home mortgage that exceeded my expectations. I would recommend Mr. Strobel to any potential clients.Peter D. Hess
My name is Frank A. My wife and I recently re-financed our primary residence with Dave Langer from Quest Home Loan Center. After going through one year of wasted time trying re-finance our house with Bank of America, my wife was referred to Dave through an associate from her workplace. After meeting with Dave and discussing our personal finances, Dave gave us straight answers and a couple of options for re-financing. We made some decisions between the two of us and stayed in constant contact with Dave through e-mails and phone calls. Dave made a point of answering our e-mail questions within 24 hours and on many occasions within the same day. Both my wife and I were very happy with the service he provided for us as well as the expeditious way he had our loan approved within 2 weeks of the initial paperwork being filled out. For any person interested in Purchasing your first home or re-financing your existing residence I would highly recommend Dave Langer, especially in today’s market where Financial Institutions are currently making refinancing difficult for many people. In today’s market, in my opinion, it is crucial to be able to trust a person and get straight honest answers to your questions, up front. I thank everyone at Quest for doing a great job with our mortgage. It is nice to be able to have one less thing to worry about.Frank A.
Professional! Fast! Focused! These words summarize our experience with Quest. The team at Quest is top-notch! Our rate is great. Our Quest team got everything done on time and correctly. We were informed at every step. Closing took 20 minutes. This was the best experience we’ve had when purchasing a house.Bill & Elaine W.
Your team is awesome. You really have a great system and are on the ball. Your follow up is second to none. I especially like how you are able to secure a loan in a short amount of time and without any hassles. I highly recommend Quest Home Loan Center.Anthony LaGalbo
We recently worked with Dan Strobel when we purchased our first home in June. The experience we had couldn’t have been any better. Dan was very knowledgeable and very easy to talk with. He made it easy for us to get our pre-approval when we first getting started. Dan also made himself very available whenever we had any questions we were always able to get a hold of him directly. Once all our searching was done and we finally found the one to be our first home, Dan handled everything. When it came time for closing all we had to do was show up and sign on the line. We really were treated like people with Dan and not customers which made us very comfortable. All and all we couldn’t have been happier with our experience working with Dan, he made buying our first home easy, stress free, and an unforgettable experience.Lee & Lisa
I worked with Dan Strobel 6 years ago with my very first home mortgage and knew that he was the man to call when I wanted to refinance my current home mortgage. Dan made the refinance process simple and stress free for my husband and me. He secured a fantastic interest rate for us and delivered what he promised. I will definitely recommend Dan and Quest Home Loan Center to my family and friends.Sheila G.
I want to take a moment to say thank you for your services in navigating through our recent short-sale home purchase. Having worked with QHLC in the past for a refinance, I was not hesitant to immediately work with you again on our recent home purchase. I very much appreciate your ability to quickly work through the pre-approval process as well as assisting us through the unfamiliar territory of a short sale purchase. This home purchase has been unlike any other that we have made in the past, and though a difficult deal, working with QHLC made it go about as smoothly as it could have. After having invested in the rental real estate market for the past 10 years, it was now time that our family worked on having a home of our own. I am truly grateful to your dedication of helping us to find a way to make that happen! Purchasing a home is so much more than just the numbers involved. Whatever the reason for someone to purchase a home, there are always emotions in play. Whether it be: a neighborhood, school system, dream home, or even just being drawn to a home for some unknown reason; in the end, its’s the desire to bring happiness through a home purchase that really matters. Thank you for helping bring happiness to me and my family, you really played an active role in that. I wish you and QHLC continued success and look forward to continuing to work with you and QHLC in the future. Brian, Carolyn, Ethan (6 years) & Elliot (6months) SchumacherThe Schumachers
I just wanted to take a moment to again thank you for your assistance with our recent refinancing on our Home Equity line. My husband, Jim and I were so pleased with the professional manner in which the entire transaction was handled. Everything was handled smoothly and efficiently, unlike an experience we recently had with another mortgage brokerage firm. We will recommend your firm to anyone who is seeking the financial services you offer.Terri Blazek
Hello David. Thank you!!! Cindy and I are extremely pleased with our new investment property; it’s been a positive cash flow experience ever since the loan and we couldn’t have done it without you! I’m so glad that our realtor recommended you and Quest to facilitate our loan. From the start you showed first-rate professionalism, you listened to our needs with the “up-most respect”. Your up-beat, consistent and diligent personality towards us never changed throughout the entire loan process. Your knowledge, experience and explanation of all the details were superb; you resolved any problems long before the closing date, saving us time and money. Awesome job and I look forward to working with you again and I’m certain that my friends and family members will be calling on you as well. Talk to you soon, Kevin and Cindy MahonyKevin & Cindy Mahony
Just a brief note to thank you and your business for allowing myself and my partner to finally achieve our refinancing goal. We were trapped in a high interest loan and despite all the stimulus moneys and programs available we hadn’t been able to achieve our goal until I contacted your office (3 years of frustration). It’s hard to believe that after so much frustration over time that one initial call to your office from a number I found on my local LGBT site–brought us to our goal. Thank you again.Jeff & Chris
We didn’t want another day to pass by and not tell you how much we appreciate all that you’ve done to make our family’s dream come true to have our own home again. You truly are a blessing to us and we couldn’t have asked for anyone better. We truly appreciate you being so genuinely caring and of course ALL your patience with us :). You were such a pleasure to work with and we
wanted to say Thank You from the bottom of our hearts. If there is anything we can do like provide a review to tell everyone how wonderful you are, please let us know we’d LOVE to do that! Thanks again Mia for being amazing and being you! We’ll always have an extra beach chair waiting for you if you ever decide to come to the FL beaches 🙂Jonny B